The hotel offers amenities for your comfortable stay and unforgettable experiences
Easy Access
“Parking right outside the front door was extremely convenient, allowing quick access to our room.” view full review
Comfortable Rooms
“The spacious room was perfectly tidy, featuring a lovely bed that ensured a restful night's sleep.” view full review
Superb Evening Meal
“Our evening meal was absolutely superb, offering great value for the quality of food presented.” view full review
Refreshing Shower
“The shower pressure was excellent, providing a refreshing and invigorating experience after a long day.” view full review
General
No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
24-hour security
Luggage storage
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Hiking
Horseback riding
Cycling
Golf course
Fishing
Guest Parking
Electric kettle
Services
Housekeeping
Laundry
Dry cleaning
Dining
Picnic area/ Tables
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Spa & Leisure
Sun terrace
Garden area
Leisure/ TV room
Room features
Air conditioning
Heating
Sitting area
Terrace
Garden furniture
Tea and coffee facilities
Bathroom
Free toiletries
Self-catering
Electric kettle
Media
Flat-screen TV
Direct dial telephone
AM/FM alarm clock
Room decor
Carpeted floor
Show more
Location
London Road,
Hemel Hempstead,
United Kingdom,
HP1 2RJ,
Hertfordshire
Map view
London Road,
Hemel Hempstead,
United Kingdom,
HP1 2RJ,
Hertfordshire
City landmarks
Castle
Berkhamsted Castle
3.3
km
Ski Area
The Snow Centre
4.3
km
Church of St John the Evangelist
620 m
Pochen End Lane
The Three Horseshoes
1.8
km
Park
Gadebridge Park
3.5
km
Snoxalls Garage London Road
Boxmoor Trust
1.2
km
St Stephen
1.5
km
St George's United Reformed Church
1.5
km
Delta Force Paintball Hemel Hempstead
1.5
km
Old Baptist Church
1.7
km
Boxmoor Golf Club
3.1
km
Hemel Hempstead Methodist Church
2.0
km
Boys Brigade HQ
2.0
km
Arts and Craft market
2.0
km
St Alban's Church
2.3
km
ww2 anti-tank bollards
2.0
km
Saint Mark's
2.1
km
Church
Church of Saint Michael and All Angels
2.5
km
Church
Church of St Peter
3.2
km
Church
St Lawrence Church
2.6
km
Church
St Marys And St Joseph Church
2.4
km
The Ryder Memorial
2.6
km
Church
Church Of The Holy Trinity
2.7
km
St Francis of Assisi
2.7
km
Bovingdon Baptist Church
2.7
km
3rd Air Division
2.7
km
Church
Church of St John the Evangelist and Attached Church Hall
2.9
km
Event hall
Bovingdon Memorial Hall
2.7
km
Golf Course
Little Hay Golf Club
4.4
km
Nearby
Snoxalls Garage London Road
Boxmoor Trust
1.2
km
Restaurants
Cabin Cafe
410 m
Station Road
Reviews and Ratings
Feedback from previous guests about their experience.
68%
liked the hotel and would stay again
riverside setting
great location
limited soundproofing
overpriced dining
6.8/10
Nice
Rooms
6.7
Location
7.8
Service
6.7
Dining
5.6
Guest reviews
6.8/10
based on 10 reviews
7.8
7.8/10 based on 355 reviews
Stanley
United Kingdom,
June
2024
7.0/10
The hotel is located in a wonderful riverside setting with great access to Hemel for work. The rooms were a bit cold and hard to find, but the staff was welcoming. The dining experience was nice but overpriced. Overall, a good choice for a Birthday celebration.
Rooms
7.0
The rooms were located at the very end of a corridor and need better soundproofing, but they were clean and comfortable.
Service
6.0
The manager was welcoming and provided a portable heater, but communication was limited. We got charged a high price for drinks.
Location
8.0
The location is fantastic with a lovely riverside view, but the room was very cold. Opposite pub served awesome for a Birthday celebration.
Dining
7.0
The dining was nice with a good buffet provision, but the price was not entirely justified. A cheaper option would have been appreciated.
Facilities
7.0
The hotel offers a nice setting but could improve on value for money.
riverside setting
limited soundproofing
Ian
United Kingdom,
June
2024
6.4/10
The hotel is conveniently located near a canal path, offering a calm and peaceful setting close to Berkhamsted for easy access. The room had some issues with noise and maintenance, but it was overall clean and tidy. Service was lacking in attentiveness and variety. The dining experience was average, with room for improvement in quality. The facilities were decent but not outstanding.
Rooms
7.0
The room had some issues like noise from an outside air conditioning unit and maintenance concerns like rusted equipment and lack of a sink plug. However, it was clean and tidy.
Service
5.0
The staff seemed distracted and not very attentive during my stay, which affected the overall service quality.
Location
8.0
The hotel's location near the canal path and close to Berkhamsted was convenient for my needs, offering a peaceful setting.
Dining
6.0
The dining experience was average, with limited options for breakfast and not matching the price paid.
Facilities
6.0
The facilities were decent but not exceptional, lacking standout features that would enhance the overall stay.
Ray
United Kingdom,
November
2023
6.0/10
The hotel had spacious and clean rooms but left a lot to be desired with plugs that did not fit in the sink nor bath, and the tiles could have done with a good clean. The service was a mix of limited English communication and pleasant, well-mannered, and helpful staff. The location was beautiful, ideally situated between Berkhamsted Town and Hemel Station, with lovely grounds and a canal walk nearby. The dining experience was not the best, with overcooked eggs and undercooked mushrooms despite a widespread and delicious menu. The facilities were dated and unhygienic, yet the staff tried to maintain a pleasant environment.
Rooms
7.0
The rooms were spacious and clean but looked extremely old, especially the bathroom.
Service
6.0
The service was a mix of limited English communication and pleasant, helpful staff.
Location
8.0
The hotel's location was beautiful, with easy access to both Berkhamsted Town and Hemel Station, and lovely grounds at the rear.
Dining
5.0
The dining experience was not the best with inconsistencies in cooking, although the menu offered a good variety.
Facilities
5.0
The facilities were dated and not well-maintained, reflecting a need for improvement in hygiene and modernization.
Jack
United Kingdom,
November
2023
6.4/10
The hotel rooms were a good size and quiet but very dated and rather dingy. Shame about the wet room rusted equipment and no plug in the sink, smelled of disinfectant. The location is good, close to the station but far enough away to avoid noise, with a few good pubs within walking distance. The service was satisfactory with walking distance to town and nearby attractions. The dining experience was functional, and the staff were accommodating to specific needs.
Rooms
5.0
The rooms were rather dated and not very clean, with some maintenance issues like rusted equipment and no sink plug.
Service
7.0
The service was average, with convenient amenities and friendly staff.
Location
8.0
The location was convenient and quiet, suitable for various needs with accessible attractions nearby.
Dining
6.0
The dining experience was functional, accommodating specific needs.
Facilities
6.0
The facilities were average, meeting basic needs but nothing exceptional.
Kevin
United Kingdom,
November
2023
7.8/10
The hotel rooms were unexpectedly nice despite the barrack-like blocks set up, and the disabled-access room was comfortable. However, the heating being on after a hot day was a downside. The service was very professional and eager to please, though there were slight issues with activating room keys. The location was nearly ideal for my visit, with a nice view of the river. The dining experience had its ups and downs, with a range of breakfast options but some overcooked and uncooked items. The facilities were decent overall.
Rooms
8.0
The room, especially for disabled use, was very nice and better than expected.
Service
9.0
The service was fantastic, very professional and eager to please, only slight issues with the room keys.
Location
9.0
The location was nearly ideal for my visit, with a nice view of the river.
Dining
6.0
The dining experience had its ups and downs with a range of breakfast options, but inconsistency in cooking.
Facilities
7.0
The facilities were decent overall.
Philip
United Kingdom,
September
2023
5.6/10
My stay at the hotel had its ups and downs. The location was pleasant, and I enjoyed the terrace, but some aspects of the room were not ideal, and the dining experience left something to be desired.
Rooms
5.0
The room I stayed in had its issues. It was over a smoking area, which made it hot, and the windows couldn't be opened in the summer. The bedroom was very cold, and the musty smell was noticeable. When moved to a non-smoking room, it felt tired and musty.
Service
6.0
The service was mixed. Some staff members seemed indifferent, and there were issues with missing items. However, the location was convenient for my needs, and I didn't face any major hassles during my stay.
Location
7.0
The location was pleasant, and I particularly enjoyed sitting on the terrace. It was clean and exactly what I needed. However, extra charges for basic amenities like drinking water were a downside.
Dining
5.0
The dining experience had its flaws. The food was okay but not warm enough, and the lack of options for a cheaper Continental breakfast was disappointing. Additionally, things were being cleared away too quickly during my meal.
Facilities
6.0
The facilities provided at the hotel were average. While there were some services available, nothing truly stood out as exceptional.
Alec
United Kingdom,
August
2023
5.4/10
The hotel had some issues with noisy air conditioning units outside the rooms and heating in corridors after a hot day. The location near a canal path was lovely, but the dining experience was unpleasant due to communication problems and warm food. The facilities were average.
Rooms
6.0
The air conditioning unit outside made a lot of noise all night. The heating in the corridors was on after a hot day.
Service
5.0
The staff seemed more interested in playing on their phones than being welcoming and friendly.
Location
7.0
The location near a canal path was amazing, but the room was very cold.
Dining
5.0
The food was barely warm and the staff had communication issues.
Facilities
5.0
Average facilities with no standout features.
Ernest
United Kingdom,
July
2023
6.4/10
The hotel is ideally located near Berkhamsted and the Warner Brother Studios, making it convenient for various outings. The rooms were adequate but had a few issues like thin duvets and narrow single beds. The staff was friendly and helpful, although some miscommunications occurred. The dining experience was subpar, with sparse offerings and timing issues. Despite some shortcomings, the peaceful location and proximity to attractions stand out.
Rooms
6.0
The rooms were a bit lacking, with thin duvets and narrow beds.
Service
7.0
The staff, despite some miscommunications, were friendly and helpful.
Location
8.0
The hotel's calm and peaceful location near Berkhamsted and Warner Brother Studios is a plus.
Dining
5.0
The dining experience left much to be desired with limited options and timing issues.
Facilities
6.0
The facilities were adequate but nothing exceptional.
John
United Kingdom,
June
2023
8.4/10
I was pleasantly surprised by the charming hotel located next to the river. The rooms were cozy, clean, and offered a view of the serene river. The service was top-notch, with a warm and welcoming staff. The location was just what I needed for my stay, providing easy access to Hemel Hempstead. Unfortunately, the dining experience fell short with overcooked eggs and undercooked mushrooms, but the facilities made up for it.
Rooms
8.0
The rooms were large, comfy, and clean, with a window opening over the river.
Service
9.0
The staff was friendly, helpful, and courteous, making me feel welcomed throughout my stay.
Location
9.0
The location was perfect for my needs, offering stunning views and easy access to Hemel Hempstead.
Dining
7.0
Although the dining experience was not the best due to overcooked eggs and undercooked mushrooms, the hotel's facilities were excellent.
Facilities
9.0
The hotel provided a range of amenities, enhancing my overall experience during the stay.
Sidney
United Kingdom,
June
2023
6.8/10
I had a good stay at the hotel. The room was spacious and had a very comfortable bed, nice shower, and a well-sized TV with a sleep function. However, the carpets looked tired and dirty, which was a bit off-putting. Overall, it was a nice room despite a few minor issues.
Rooms
8.0
The room was a good size with a comfortable bed and nice amenities.
Service
7.0
The service I received was friendly, although it seemed the staff lacked real hospitality training. Despite this, the breakfast provided was delicious.
Location
6.0
The location of the hotel was peaceful, and I enjoyed sitting on the terrace. However, our specific room was not the best as it overlooked a smoking area.
Dining
6.0
The dining experience was a bit of a mixed bag. The breakfast options were somewhat limited, and some of the food was overcooked or undercooked.
Facilities
7.0
The hotel facilities were decent, offering room service, laundry, and newspaper services.
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