The Watermill Hotel, Sure Hotel Collection By Best Western Hemel Hempstead, Hemel Hempstead
About the Hotel
The Watermill Hotel, Sure Hotel Collection by Best Western, is set against a picturesque backdrop along the River Bulbourne, blending luxury with tranquility. This modern hotel features 71 tastefully appointed rooms with numerous accommodations overlooking lush meadows. Located near popular attractions like Warner Bros Studio Tour, it serves as a convenient gateway for leisure and business travelers. The hotel's setting offers a serene retreat from the buzz of city life while maintaining modern amenities and excellent service.
Location
The Watermill Hotel is located in the heart of the Hertfordshire countryside, just 15.5 miles from London Luton Airport. It is ideally situated for exploring local attractions such as The Snow Centre and Berkhamsted Castle, both within a short drive. Convenient access to nearby train stations enhances connectivity for guests traveling to and from the area. The hotel's peaceful riverside location provides a refreshing escape while being easily accessible.
Rooms
The hotel features 71 elegantly designed rooms, with several offering stunning views of the River Bulbourne and adjacent meadows. Each room is equipped with modern comforts, such as a flat-screen TV, free toiletries, and seating areas in select units. En-suite bathrooms are provided in all rooms, ensuring a comfortable stay. Guests can enjoy a relaxing atmosphere suited for both leisure and business needs.
Eat & Drink
The Riverside Restaurant provides imaginative cuisine, open for breakfast, lunch, and dinner, accompanied by a curated wine list. A continental buffet breakfast is served daily, offering a range of options to start the day. The Riverside Bar offers a casual setting for drinks, snacks, and light meals, with outdoor decking overlooking the river. A variety of snack menus are also available in public areas.
Leisure & Business
This hotel is designed with both leisure and business travelers in mind, offering ample free parking and Wi-Fi throughout. For business events, there are seven meeting rooms with flexible setups to cater to different needs. Guests can relax in the tranquil surroundings or explore local hiking and biking trails for outdoor excitement. Additional amenities include a television in a common area and picnic spaces.
Select your room type
Price and Room Availability Calendar
Getting around
A list of all available modes of transport
Facilities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- No pets allowed
- Rooms/ Facilities for disabled
- 24-hour security
- Baggage storage
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Hiking
- Horseback riding
- Cycling
- Golf course
- Fishing
Guest Parking
- Electric kettle
Services
- Housekeeping
- Laundry
- Dry cleaning
Dining
- Picnic area/ Tables
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Sun terrace
- Garden area
- Leisure/ TV room
Room features
- Air conditioning
- Heating
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
Media
- Flat-screen TV
- Direct dial telephone
- AM/FM alarm clock
Room decor
- Carpeted floor
Location
Reviews and Ratings
The hotel is located in a wonderful riverside setting with great access to Hemel for work. The rooms were a bit cold and hard to find, but the staff was welcoming. The dining experience was nice but overpriced. Overall, a good choice for a Birthday celebration.
The hotel is conveniently located near a canal path, offering a calm and peaceful setting close to Berkhamsted for easy access. The room had some issues with noise and maintenance, but it was overall clean and tidy. Service was lacking in attentiveness and variety. The dining experience was average, with room for improvement in quality. The facilities were decent but not outstanding.
The hotel had spacious and clean rooms but left a lot to be desired with plugs that did not fit in the sink nor bath, and the tiles could have done with a good clean. The service was a mix of limited English communication and pleasant, well-mannered, and helpful staff. The location was beautiful, ideally situated between Berkhamsted Town and Hemel Station, with lovely grounds and a canal walk nearby. The dining experience was not the best, with overcooked eggs and undercooked mushrooms despite a widespread and delicious menu. The facilities were dated and unhygienic, yet the staff tried to maintain a pleasant environment.
The hotel rooms were a good size and quiet but very dated and rather dingy. Shame about the wet room rusted equipment and no plug in the sink, smelled of disinfectant. The location is good, close to the station but far enough away to avoid noise, with a few good pubs within walking distance. The service was satisfactory with walking distance to town and nearby attractions. The dining experience was functional, and the staff were accommodating to specific needs.
The hotel rooms were unexpectedly nice despite the barrack-like blocks set up, and the disabled-access room was comfortable. However, the heating being on after a hot day was a downside. The service was very professional and eager to please, though there were slight issues with activating room keys. The location was nearly ideal for my visit, with a nice view of the river. The dining experience had its ups and downs, with a range of breakfast options but some overcooked and uncooked items. The facilities were decent overall.
My stay at the hotel had its ups and downs. The location was pleasant, and I enjoyed the terrace, but some aspects of the room were not ideal, and the dining experience left something to be desired.
The hotel had some issues with noisy air conditioning units outside the rooms and heating in corridors after a hot day. The location near a canal path was lovely, but the dining experience was unpleasant due to communication problems and warm food. The facilities were average.
The hotel is ideally located near Berkhamsted and the Warner Brother Studios, making it convenient for various outings. The rooms were adequate but had a few issues like thin duvets and narrow single beds. The staff was friendly and helpful, although some miscommunications occurred. The dining experience was subpar, with sparse offerings and timing issues. Despite some shortcomings, the peaceful location and proximity to attractions stand out.
I was pleasantly surprised by the charming hotel located next to the river. The rooms were cozy, clean, and offered a view of the serene river. The service was top-notch, with a warm and welcoming staff. The location was just what I needed for my stay, providing easy access to Hemel Hempstead. Unfortunately, the dining experience fell short with overcooked eggs and undercooked mushrooms, but the facilities made up for it.
I had a good stay at the hotel. The room was spacious and had a very comfortable bed, nice shower, and a well-sized TV with a sleep function. However, the carpets looked tired and dirty, which was a bit off-putting. Overall, it was a nice room despite a few minor issues.